“Children are born with their own optimism.
They have a clarity and a simplicity that we can only wish for.”
As we grow and experience more, get to know ourselves and interact with others, we lose that clarity and start to set in motion habits and behaviours that limit our clarity and creativity.
I love this quote because it sums up how we, as unexperienced children, see things literally and, therefore, in a very clear manner.
In business, this lack of clarity is all-consuming as the overwhelming functions of a business overtake our everyday activity and what we set out to do becomes very blurred.
It’s to time to get clear, not only about WHAT you’re trying to achieve, but more importantly about HOW you are going to achieve it.
We provide the advice and support you and your business need to gain a clear perspective, overcome challenges and further develop.
Professional Consultant to Make Business Growth Simple
More is always achieved when things are kept simple. I once saw the following presented at a conference many years ago and I was struck by its simplicity.
Amount of Opportunities/Target Market X Conversion Rate = Your Customers
The amount your customers spend + The frequency with which they buy = Turnover – Costs = Profit
There are of course many other facets to consider – legal, compliance, regulation etc., however I believe the above is the lifeblood of a business. Without customers buying from you, you don’t have a business.
My name is Steven and I am focused on 3 elements
GET – New Customers
KEEP – Your Existing Customers
GROW – Those Customers to Become Long-Term Partners
There is a 4th element, which I’m passionate about and that is people. By this, I mean the people in your business.
Whether you refer to them as Staff, Employees or Team Members, they are both the biggest cost to your business and the greatest asset. So it is only right that you should engage and collaborate with them at every opportunity. Companies with an engaged workforce benefit from 50% increased employee retention, 41% reduction in absenteeism and 17% increase in productivity.